Microsoft Outlook Training
We offer 2 levels of Microsoft Outlook training. Select a course to see the learning objectives.
Outlook Level 1
For Outlook 2016, 2019, and 365
1 day course – $275 per person plus HST. Minimum enrollment required for Microsoft Outlook training. Discounts for groups of 6 or more, non-profits, and Government of Canada.
Both Microsoft Outlook courses can be delivered onsite in Toronto and Ottawa or online anywhere in Canada.
Learning Objectives
Understanding the Outlook Environment
Outlook concepts, getting started, working in Microsoft Outlook, creating and customizing notes, working with RSS feeds, using Outlook help.
Communicating with E-mail Messages
Creating and sending Microsoft Outlook email messages, replying to, forwarding, and deleting messages.
Working with Contacts
Add contacts, tracking communications in the Journal.
Managing Messages
Creating contact groups, organizing, sorting, and finding messages, managing junk e-mail.
Managing Tasks
Creating, editing, and deleting Outlook tasks, organize, track and view tasks.
Scheduling and Managing Appointments
Scheduling appointments, managing appointments, calendar options.
Outlook Level 2
For Outlook 2016, 2019, and 365
1 day course – $275 per person plus HST. Minimum enrollment required for Microsoft Outlook training. Discounts for groups of 6 or more, non-profits, and Government of Canada.
Both Microsoft Outlook courses can be delivered onsite in Toronto and Ottawa or online anywhere in Canada.
Learning Objectives
Managing Folders
Creating folders, using categories, Rules Wizard, filtering a view.
Using Advanced Message Features
Organizing and controlling messages, using signatures and stationery, configuring notifications.
Working with Others
Sharing and viewing calendar items, working with contact vCards, assigning and responding to tasks, processing e-mail messages using Quick Steps, creating meeting requests from e-mail messages.
Customizing Workflow
Working with templates, customizing forms.
Sharing Folder Access and Archiving Outlook Items
Working with shared folders, delegating folder access, archiving outdated items.